Technical Director

I’m the Technical Director of Greenstreet Berman, with nearly 40 years’ experience addressing human performance issues in high hazard industries. My early career in the aviation industry included seven years with MoD, supporting design and operations for the RAF, before joining CEGB and then Nuclear Electric, first within the Design Department and then in Health and Safety. I moved into consultancy in 1991, and formed Greenstreet Berman in 1997. I’m a Chartered Ergonomist and Human Factors Specialist and a Fellow of the Chartered Institute of Ergonomics and Human Factors (CIEHF), a Chartered Psychologist and an Associate Fellow of the British Psychological Society, a Past President of the CIEHF, a European Ergonomist, and a Member of the Institute of Civil Protection and Emergency Management.

What do you do at Greenstreet Berman Ltd?

As well as my role as a Director of the company, I lead our human factors and risk management work. At the moment, this includes much work in the nuclear sector, ranging from safety case and assurance work through design and modifications, to support to operations (improving compliance and culture, training, procedures).

What are your professional interests?

My expertise lies in the integration of human factors into system design, review and enhancement. This includes championing the role of human factors within risk management – ensuring that human performance is properly considered, both in terms of how it contributes to risk and how it can help to manage and mitigate it. My experience spans many different industries, ranging from healthcare to nuclear power – and I’m constantly fascinated by how transferable are both the issues and the solutions. One of my interests is looking for opportunities to take solutions from one sector into others that have not previously recognised them.  I have a particular interest in High-Reliability Organisations, Resilience, and improving Leadership and Management for Safety. I was jointly awarded the IChemE Hutchison Medal in 2006, for work on Organisational Drift – the challenge of gradual deterioration in performance in organisations that are otherwise trying to be highly resilient is one that has intrigued me for many years. I was honoured to be President of the CIEHF in 2012/13.  I was invited to give the CIEHF Institute Lecture in 2014, entitled Ergonomics, Resilience and Reliability, and was given the CIEHF Otto Edholm Award in 2017. I’m particularly interested in ensuring that the important contribution that Ergonomics and Human Factors should make to all aspects of our lives in an increasingly complex world is both recognised and enabled.

What do you do in your spare time?

Given the chance, I would live in the mountains – skiing in the winter and hiking in the summer. At the moment, I grab time when I can, although I now have slightly more of that having, after about 15 years, finally come to the end of what was planned as an 18-month house renovation project. Skiing highlight – heli-skiing in Canada with my younger daughter.