Diagnosing And Improving Food Safety Culture In Food Businesses
These incidents indicate that many food safety outbreaks are due to food handler error or non-compliance with food hygiene procedures, often despite being trained, audited and risk assessed. Occupational health and safety went through a similar evolution, first focusing on technology and procedures, then focusing on management and more recently safety culture.
This reflects a progressive process, with each stage of work building on the previous one. Food safety culture is now coming to the fore. Frank Yiannas (2010) notes that whilst “the importance of organizational culture, human behavior, and systems thinking is well documented in the occupational safety and health fields…significant contributions to the scientific literature on these topics are
noticeably absent in the field of food safety”.
This paper indicates how food safety culture strategies can build upon the foundations of food safety management systems and how organizational food safety culture can be assessed and developed.