Psychological safety: the relationship between psychological safety, human performance and HSE performance
3rd April 2019:
Despite major advances in safety culture over the past decades, the continued experience of major accidents raises the question of what else can be done. The Energy Institute, on behalf of Shell, commissioned a rapid review of psychological safety which we presented at this year’s Safety Critical Systems Club symposium in Bristol. Psychological safety is the willingness of people to express an opinion, admit mistakes or unsafe behaviours, without fear of being embarrassed, rejected or punished. Psychological safety is thought to play a role in:
1) Facilitating the reporting of errors and unsafe behaviours – thereby enabling these to be identified, learnt from and improvements made to prevent repetition;
2) Facilitating open discussion of error, understanding errors and unsafe behaviours. Psychological safety is particularly important in hierarchical organisations, especially where error may have serious safety consequences.
We produced a poster which received a lot of attention at the symposium, with people queuing up to ask questions!
You can view the poster here.
25th May 2017:
We are delighted to announce that Jon Berman won the Otto Edholm Award from the Chartered Institute of Ergonomics and Human Factors this April, 2017.
This award is granted for significant contributions to the application of Ergonomics/ Human Factors. The presentation of the award was made at the CIEHF’s Ergonomics & Human Factors 2017 conference by Claire Dickinson, President Elect of the Institute. Jon Berman’s (Fellow Chartered Institute of Ergonomics and Human Factors (FIEHF)) career in Ergonomics commenced with British Aerospace in Filton in 1977 and then the RAF Institute of Aviation Medicine. He moved to the nuclear industry in 1986, before finally entering consultancy in 1991. Since 1997 he’s been a Director of Greenstreet Berman Ltd, leading its growth from three staff in 1997 to its current 15 staff and being one of the largest independent Human Factors consultancies in the UK with offices in London, Manchester and Reading. Some of the many contributions from hundreds of projects include:
31st October 2016:
During October, Greenstreet Berman Ltd opened their new office in Central Manchester, the street festivities that week might also have been in celebration of the Rio Olympic successes!
The office, headed up by Ben McCaulder, improves our support to existing and new clients in the north – the demand for Human Factors and risk management services continues to grow. The new office complements our existing London and Reading locations.
CRC Press have released for sale “Foodborne Diseases: Case Studies of Outbreaks in the Agri-Food Industries” featuring a chapter by Michael Wright, Greenstreet Berman’s lead on safety culture, titled ‘Manufacturing Food Safety Incidents and the Role of Food Safety Culture’.
The book notes that “Serious incidents in large food producers indicate that the attitudes, beliefs and behaviours of people can undermine food safety technology, training, auditing, accreditation and food safety management”. The chapter summarises three food incidents which occurred due to the “decisions of managers, highlighting the importance of organizational culture”, noting that organizations…
6th June 2016:
We are pleased to announce that we have now been awarded the Cyber Essentials certification.
Cyber Essentials aims to help organisations implement basic levels of protection against cyber attack, demonstrating to their customers that they take cyber security seriously.
It is an independently verified self-assessment. Organisations assess themselves against five basic security controls and a qualified assessor verifies the information provided.
The five basic controls within Cyber Essentials were chosen because, when properly implemented, they will help to protect against…
2nd September 2015:
We’re delighted to welcome Ben McCaulder to our team. Ben joins us at the beginning of October as a Managing Consultant.
Ben comes from the Office for Nuclear Regulation where he has been a Specialist HF Inspector for a number of years. We’re very excited to have his wealth of experience added to our portfolio – in addition to his nuclear expertise he also has a wide knowledge of Human Factors across the high-hazard industries. Ben expects to be involved in all aspects of our Ergonomics and Human Factors work.
1st April 2014:
Jon Berman is honoured to have been asked to give the Institute Lecture at this year’s Annual Conference of the Institute of Ergonomics and Human Factors (IEHF), to be held in Southampton, 7th – 10th April 2014.
The Institute Lecture is awarded to someone who the IEHF considers has made ‘significant and sustained contributions in one or more fields of ergonomics/human factors’. Jon’s Lecture is entitled ‘Ergonomics, Resilience and Reliability – to ERR is human’.
The paper will review the role of people in high-reliability and resilient systems.
29th November 2013:
Greenstreet Berman Ltd. are delighted to have received accreditation for ISO 9001 – Quality Management.
We have for many years operated a Quality Management System that has been consistent with the aims of ISO 9001.
After successfully completing the audit process with BSi this year we have now been accredited.
20th May 2011:
Jon Berman has been appointed President Elect of the IEHF.
One of our Directors – Jon Berman – has played an active role in the Institute of Ergonomics and Human Factors (IEHF) for many years and is a Fellow of the Institute. At the AGM of the Institute, on 11th April 2011, Jon became President-Elect. He will become President next year.