This support includes:
- Reviewing and refining the event management procedures;
- Developing a 2 day training program to develop and assess the competence of Event Controllers;
- Developing a half day training program to develop the competence of individuals who will be part of the event team;
- Designing a multi-media business briefing to help the business understand the benefits of event management and how they can help ensure Thames Water provides an effective response to events;
- Creating a learning and review tool which will help to monitor compliance with the event management procedures and identify how the procedures and training can be enhanced, thus ensuring Thames Water’s event management arrangements are fit for purpose.